Agenda

Jimmy Yeary isn't just a songwriter, a singer, or a speaker, he's an advocate for human emotion, connectedness, and outreach to all with whom he comes into contact. As a speaker, Jimmy weaves his ability to tell stories that speak to the heart and emotional memories of all mankind. Teaching these principles, audience members are better able to understand how they can lead and grow in their organizations in a way that makes an impact and unites all under a common goal set and front. Learn the art of valuable connectivity through authentically feeling what you are speaking, to create instant attraction. This is one of the most valuable leadership tools you can possess.

Too many times, you have seen and heard of the theory behind the five principles of HOP, focusing on shifting from blame-based to learning-based approaches, recognizing that errors are normal, context drives behavior, and learning and improving are vital. Although they sound terrific, you might still be left wondering, “How do I do this thing?” Rather than viewing people as the problem, HOP prioritizes looking at deviations from systems and processes and then making adjustments to these systems. Error is normal. No one chooses to make a mistake. No one wants to get injured. This session will highlight tools that can be added to the HOP toolbox to tactically implement the theoretical strategy. HOP is about getting down to the core conversations and learnings and participants will be fully immersed with open dialogue from Tim. Real on-the-job stories will help participants revolutionize their approaches to safety.

A positive organizational culture and a positive safety climate are very closely linked. Both are essential to improve productivity, quality, retention, employee engagement, morale—and reduce injuries. This session will define key leadership skills that can improve your workplace safety climate. Participants will be part of the discussion with two key people from SafeStart about specific ways individual leaders can influence safety and engagement, and how your organization can support the vital actions for safety climate enterprise-wide to improve safety and culture. Pandora and Pete will share examples that will help participants see how leadership skills influence safety climate. Discover how to distinguish climate from culture and why it matters, and take part in activities that demonstrate how building leadership skills can have positive effects in the workplace. By the end of the session, participants will become the safety climate and culture catalysts, knowing how to drive positive change, improving the workplace safety climate and fostering a stronger safety culture.

The basic definition of safety is the process of protecting employees from work-related illness and injury. SafeStart shifts the focus from compliance-only methods to the importance of 24/7 safety. These accomplished panelists will set the stage for an in-depth discussion about the often-unspoken circumstances that impact workers’ safety, like wages, cost of living, inflation, shift structure, work-life elements and the subsequent effects and human factors they bring. Ignoring the issues doesn’t make them go away. This chat will introduce better practices in helping your employees thrive and keeping them and their co-workers safe. The discussion will also involve thinking outside the box to determine solutions that make the truth more bearable for everyone and determine a plan you can execute for overall safety.

Intense. Primal. Effective. These are all words that have been used to describe traditional bootcamp. And with good reason—bootcamp is designed to reprogram a person’s bad habits. This immersive storyteller’s bootcamp will prepare participants for combat against ineffective safety training. Since the topic of safety is typically dry or boring, many safety professionals and trainers struggle to keep their sessions fresh, engaging and memorable. Storytelling is so much more than just telling a story. A good storyteller can take the underlying message of the story and make listeners have a meaningful connection with the story. The reason that better engagement is obtained through storytelling is that people are hardwired to think in narrative terms. If storytelling is done correctly, it can have lasting effects over time, which makes stories a useful teaching tool—a link of cause and effect is exactly how people reason. Participants will be whipped into shape, taking away actionable tips to sharpen their craft and become more powerful and authentic trainers.

Although most safety professionals are familiar with the hierarchy of controls, many still think that the last line of defense is personal protective equipment. Unfortunately, this common perspective is inaccurate. PPE is not the last line of defense. In fact, the doctor tested you for the last line of defense shortly after you were born. You have been using them all your life—except for those times when you or your employees were seriously injured. How does this impact the incident trajectory in the bowtie model? And more importantly, how can you and your employees ensure they get the benefits of the last line of defense to prevent (the majority of) SIFs? This session will engage participants in a conversation about what really is the last line of defense and why people do not always get the benefit of it. Participants will also take away specific techniques to enable them to prevent serious injuries and fatalities everywhere.

The fear of the unknown has historically stopped a number of things from moving forward. But once you learn the facts about something, there really is no need to fear it anymore. In a world where electronics and technology change daily, it’s best to embrace the unknown and use it to your advantage. Join these well-informed experts to discuss new ways for system tracking.

Frontline leaders and supervisors are considered by many to have the toughest position in any plant. Frontline leaders must keep their employer happy by fulfilling all KPI goals and strategies while at the same time keeping employees engaged and focused on those same goals and strategies. But it's not that simple. Successful leaders need to know how to fine-tune hazard identification skills, give positive feedback, and have difficult conversations—all while keeping human factors in mind. Participants will become part of Deric's presentation and evolve into better communicators in safety and performance in a group discussion on difficult conversations and best practices, collectively identify and practice the soft skills required for true climate/culture change, and conduct a real-time SafeLead risk assessment and discuss solutions.

Stop Work Authority has been utilized in industry for over 25 years to authorize employees to cease work if they perceive unsafe behaviors or conditions present. This has undoubtedly led to saving lives and preventing injuries. What would happen if we flipped the concept upside down and asked employees to only start work when the conditions are safe to do so? This session will engage participants to explore a new concept that combines human factors, fatality prevention and barrier thinking into a powerful way to reduce risks. Fundamental to implementing 'Start Work Authority' is the need to identify high-consequence risks, e.g., fatality potential events and defining how human factors are identified and mitigated before and during work activities. Participants will outline an approach to adapt 'Start Work Authority' to their organization as well as define the steps to achieve leadership support for this approach.

Psychological studies have shown that the human brain gives more weight to negative experiences than positive ones. And when it comes to working in safety, there’s no question that the stress of the job can be all-consuming. Even the way safety is measured focuses on the seemingly negative aspects, like incident or injury rates and reporting (near miss instead of good catch). It’s almost impossible to quantify what safety prevented because it didn’t happen. For example, we say we had 10 injuries last year, not we prevented 350 people from getting hurt last year. A way to reduce stress and mental fatigue is to shift the messaging from negative to positive. In this session, participants will work together in a positive thinking seminar to explore how to take the states, errors, and CERTs and put a positive spin on the messaging (with SafeStart cards) and discuss how to fight complacency by growing engagement.

A successful steering committee has clearly defined roles and responsibilities, provides governance, ensures a unified point of view is reached among the mix of staff who make up the committee, focuses on collaboration, manages risks, has executable goals, and effectively communicates and prioritizes regular meetings. However, checking all boxes to form the best steering committee is only the first step in an ongoing process. What happens when something doesn’t go according to plan, you lose your safety champion, or the committee members become overrun with work and the meetings are no longer a priority? Join in the discussion with our panel of industry experts about the successes and challenges of “keeping your steering committee alive.”

Most leaders start their day with the intention of getting everyone home safely. But the way in which they lead safety can range from helpful to hindering—and they may not understand how to effectively lead safety. This session will empower you to enhance your organization's safety performance by identifying leadership actions that may be reducing the effectiveness of safety controls. Join in the discussion about what happens when someone deviates from a plan or makes a mistake. Hear real-life stories about the effects of human factors on leaders and take away practical examples of how to create an environment where employees feel safe speaking up and will share their ideas, struggles and mistakes so that the organizational system can be improved. Watch video footage of what leading safety looks like and learn how to integrate safety leadership into other operational activities while improving morale, retention, efficiency, and profitability. Participants will leave with a better understanding of how to put a more resilient safety culture into action, ultimately leading to safer workplaces and improved operational performance.

If we all want everyone to go home safely, why do accidents still happen?

Safety rules, policies, and procedures are essential, but they don’t always translate into real-world behavior. Even the best protocols won’t prevent accidents if they don’t align with how people think, act, and interact. A courageous safety culture doesn’t happen by accident. It is intentionally designed to shape how employees think about safety, act in critical moments, and interact with one another to create a shared sense of responsibility. This session will introduce a proven framework—The 4 Dimensions of Culture—that magnifies SafeStart’s principles into a deeply ingrained mindset and how each dimension influences safety behaviors and transforms passive compliance into active safety ownership. Participants will hear case studies from organizations that have successfully transformed their safety cultures using this framework. This isn’t just another lecture. This interactive session will be about engagement and thought-provoking questions, opening the floor to have a conversation at certain points, and providing perspectives that may challenge leadership and cultural ideologies. Learn how well-intentioned organizations with a high focus on safety can unintentionally drive complacency into their safety culture. Participants will also leave with actionable steps to design a high-performing safety culture.

While there are various approaches to eliminating or minimizing human error (HOP, human factors, ergonomics, etc.) there is little offered at an organizational level to enhance performance—whereas in sports there has been a combined focus for years. For example, in tennis, reducing unforced errors (double faults) improves performance but it doesn’t make you serve the ball faster or more accurately. This session explores how critical error reduction techniques not only reduce performance errors but gives real-life examples of how learning them well has improved the performance of Olympians, hockey players and basketball players. These techniques were then taken to high-reliability organizations and significant improvements of 40–50% in KPIs such as quality, production efficiency and customer satisfaction were tracked and measured. In addition, engagement levels improved because people are more motivated to be successful than to prevent injuries—promotions don’t come from not getting hurt at work. Join Larry in a discussion about how you, your employees and your organization can benefit from going beyond high-reliability and the current “state of the art” to enhanced performance and improved engagement.

You don’t need to be Marty McFly to know that the safety practices of today have a significant impact on the future of the environment, health and safety (EHS). EHS has always been an evolving discipline, it has to be if you want to protect the health and safety of employees in their work environment. This big picture conversation among these safety powerhouses will break down things like trends that will shape the future of safety, the implications that more attention is required for off-the-job safety, advancing technology and the impacts of safety, climate and culture.

Discover how generative AI can revolutionize human factors and enhance SafeStart practices by understanding the fundamentals. Through a powerful combination of conceptual frameworks and live and recorded demonstrations, this session will focus on immediately applicable AI tools and techniques to improve safety, quality, and organizational effectiveness. Audience participation will be used to gauge current AI usage and existing challenges. Participants will leave with practical insights about AI integration that can elevate leadership effectiveness, safety performance, and operational excellence. Explore AI-powered techniques to enhance communication and learning and uncover how generative AI can aid with policies and procedures. Learn ways to leverage AI tools to analyze data and improve individual and organizational response to close calls and incidents and address critical considerations for responsible AI implementation, including appropriate AI-human collaboration, privacy protection, data security, and output accuracy.

As leaders in safety, it’s important to recognize that humans are fallible and errors are to be expected. But errors do not always have to result in costly outcomes. They can be harnessed and used to improve systems and individuals for better performance. By gaining a deeper understanding and appreciation of human factors—influencers that cause people to behave the way they do—leaders are better equipped to create the climate needed to accomplish the outcomes the organization desires. And since human factors affect everyone, it is advantageous to view outcomes through a different lens. Kevin will share his personal journey to becoming a better leader in safety by understanding how influential human factors are on performance. During this highly interactive session, attendees will reflect upon their past performance, share where leadership mistakes led to undesired outcomes, and discuss what went wrong and why. Participants will discuss how the “herding approach” is used to achieve compliance, a strategy that is neither effective nor sustainable. Kevin will compare this approach to leading using a human factors approach, resulting in outcomes that benefit all stakeholders. Participants will learn what really moves the metrics—the people—and how a leader’s decisions can influence and impact outcomes for better or worse. They will also learn valuable methods to improve individual and team engagement, enhance employee satisfaction and team morale, improve retention, and identify leading indicators that help thwart the rise in undesired outcomes and move the organization towards operational excellence.

The first 90 days of employment are critical for the entire employee experience. This period sets the tone for safety, personal success and furthering the overall safety culture. Those first 90 days are typically the most dangerous of any employee’s career. Despite these facts, most organizations fail to engage employees, provide memorable moments or teach them about risk and mitigations. This session explores the imperative to get the first 90 days right, build relationships and set the tone for the organization’s safety culture. Participants in this highly interactive session will take part in group discussions about how the first 90 days integrate within the broader safety culture. There will be a simulation of what the new hire will experience once onboarded, outlining the best practices for managing work and risk. These challenges are particularly relevant as businesses struggle to attract and retain quality employees. Gain innovative examples of techniques to reduce the risk of injury in the first 90 days.

Risks pervade our daily environments everywhere—from workplaces and homes, public buildings and structures, to the roads and sidewalks we frequent. This session defines vigilant mindfulness and emphasizes how vigilant mindfulness is crucial for identifying potential hazards, encompassing both environmental dangers and human factors that influence our decisions and actions. Participants will learn how vigilance and mindfulness can work together. Advanced awareness contributes to better overall organizational learning and equipped with the right tools and techniques, we can effectively assess situations, prevent errors and avoid accidents and injuries. Be part of the conversation about the interconnectedness of personal and environmental awareness in creating an incident/error-free zone. Through case studies, thought-provoking discussions and practical activities, this presentation will provide suggestions for a proactive approach to safety, emphasizing the importance of being alert and aware of both external and internal factors.

Human factors are the mental and physical states that influence how people behave. The key performance indicators for employees hone in on the direct impact of human factors. These expert speakers will define the links from human factors to quality, productivity, performance, and other metrics that are commonly seen at various facilities, regardless of industry. Bring your own experience and join in the discussion about how to maximize the efficacy of strategizing human factors in organizational performance.

A SafeStart Human Factors Review (HFR) helps determine how well companies are considering human factors in their workplace, and it also helps to identify opportunities to move systems, programs and initiatives from reactive to proactive/predictive. Rhonda, SafeStart’s resident expert on HFRs, will have a conversation with a client who has undergone an HFR, and participants will have the opportunity to be part of that conversation. This session will discuss how human factors can be integrated into systems and leveraged with individuals to guide the sustainable development of safety excellence. Participants will get a first-hand look at a typical Human Factors Review to better understand how human factors are affecting day-to-day operations and safety. Our client will then speak to what happens after the HFR, in terms of sustainability and ongoing injury reductions according to SafeStart’s prioritized, long-term plan for success, guidance and ongoing support. Participants will leave the session knowing the benefits of HFRs, and how they can contribute to the additional planning required for successful sustainability.

Forward-thinking companies that implement SafeStart Now are looking beyond compliance to implement human factors elements into their existing safety management systems. But when it comes to sustaining a SafeStart Now implementation, there typically isn’t a one-size-fits-all approach. It can be helpful to hear what worked for others, and more importantly, what didn’t. SafeStart training allows you to rely less on luck and more on skill. But what if you could rely on work that trusted advisors have already done? Attending this panel will also allow you to skip to the good part and consider the methods other sites have tried and tested. The panelists will discuss the four powerful techniques in a successful SafeStart implementation and the benefits of a 24/7 mindset with representation from small and large sites.

Leaders embody the archetype of strategists for safety in organizations and often create the blueprints that organizations can use to direct future safety procedures. And when it comes to using best practices, the best-case scenario is that the hard work has already been done and the prescribed sets of methods and techniques are a foolproof game plan to help you move forward. In the same way that SafeLead provides better leadership skills, this panel session with the most knowledgeable SafeLead-trained leaders will provide the essential knowledge all leaders need to know to be successful in a SafeLead implementation. Bring your questions and your personal experiences for this interactive panel session.

Leaders must foster a culture of engagement in order to successfully implement SafeStart. They are already tasked with ensuring that their organization complies with all relevant health and safety regulations and standards and SafeStart is an extension of that; it’s designed to complement existing safety efforts. This session will supply practical strategies to secure leadership buy-in and promote active involvement. Participants will be fully immersed in qualitative and quantitative information collection and continuous polling throughout the session, providing real-time data. Explore effective communication techniques, key messaging approaches, and methods to align SafeStart with your organizational goals. Learn how to integrate SafeStart into organizational priorities and metrics. Through interactive discussions and real-world case studies, participants will gain the tools to help leaders champion SafeStart, model safe behaviors, and drive lasting cultural change. Address your challenges in leadership engagement and culture-building and take away actionable items you can apply once you’re back in your facility.

Intense. Primal. Effective. These are all words that have been used to describe traditional bootcamp. And with good reason—bootcamp is designed to reprogram a person’s bad habits. This immersive storyteller’s bootcamp will prepare participants for combat against ineffective safety training. Since the topic of safety is typically dry or boring, many safety professionals and trainers struggle to keep their sessions fresh, engaging and memorable. Storytelling is so much more than just telling a story. A good storyteller can take the underlying message of the story and make listeners have a meaningful connection with the story. The reason that better engagement is obtained through storytelling is that people are hardwired to think in narrative terms. If storytelling is done correctly, it can have lasting effects over time, which makes stories a useful teaching tool—a link of cause and effect is exactly how people reason. Participants will be whipped into shape, taking away actionable tips to sharpen their craft and become more powerful and authentic trainers.

The SafeStart resources have been applied, researched and continually improved across the globe for over twenty-five years. Research—informed by fieldwork—into human factors and feedback from SafeStart clients has led to the instructional design of a broader set of tools and resources. Sustainability is another area that has continually been further developed to allow clients to get the most out of their SafeStart experience. Engage with client success managers, client growth managers and SafeStart VPs to better understand the Client Success Model and everything required from successful scheduling to engagement.

It has been said that there is an elite set of firms in high-risk industries that consistently achieve industry-leading Total Recordable Incident Rates. Much like their TRIR, they stand apart not by accident but by design. Year over year, they have a TRIR of 0.05 or less. They think about risk and safety differently. Safety is embedded into their DNA. Are they masters of the universe? Not necessarily, but they are the best of the best when it comes to safety. While these firms may sound mythical, this is not safety fiction. The best of the best are masters when it comes to human factors, leadership, risk, and culture. They adapt technology and look to see the risk that’s just around the corner. These firms manage the details and think about HECA and Chronic Unease daily—all will be explained. Learn their secrets and more in this interactive session with real-world examples. Integrate your entire SafeStart Forum experience into action plans to set your safety improvement journey into hyperdrive!

Nearly every workplace faces challenges in understanding and transforming culture. An organization’s culture forms over a long period, it is deeply ingrained in an organization’s DNA, and it can be hard to change. In contrast to culture, safety climate is defined as employees’ perceptions of safety in their daily work environment. Simply put, safety climate is what is happening right now. The culture is shaped by how the company's processes and systems interact with each other and respond to internal and external changes, while safety climate is more about the current feelings and atmosphere of the workplace. Leaders can have a significant impact on the safety climate.

This interactive workshop will distinguish climate from culture and participants will learn how their safety climate can be influenced. We will use the SafeStart Human Factors Framework as a lens to help us see the connection between individual worker safety and organizational systems. The framework will also be used to identify examples of the human factors that contribute to safety and performance challenges within your workplace.

Organizations looking to influence their safety climate must operate as a learning organization. The quality and quantity of learning opportunities are crucial for creating a learning organization. During the workshop, we will introduce a structured process to learn from hazards and risks and practice the process in groups.

What we say and, more importantly, what we do, effectively convey and reinforce organizational values and a positive safety climate. An introspection exercise will be conducted to help the participants determine what they value personally and how they project those values in the real world. Case studies explaining how verbal and non-verbal cues project values to others will be reviewed. We will work together to develop a prioritized action plan for influencing a positive climate.

This half-day workshop engages participants with role-playing, a risk assessment hazard hunt, a communication exercise and a task of self-reflection. Participants will leave the workshop with a personal development plan and a commitment to use communication skills more deliberately. Developing and sharing personal development plans is the capstone of the workshop.

On the surface, things are looking good from a safety perspective—recordable injuries are continually decreasing year after year. But in digging a bit deeper, you’ll find that workplace fatalities are on the rise. Many leaders and safety professionals are not happy with the rising trends in serious injuries and fatalities (SIF) events.

A critical element in addressing today’s challenges is effectively integrating the principles of human and organizational performance (HOP) into the organization's fabric. This requires a unique set of leadership skills that are essential to creating an environment of trust, sharing and problem solving.

This interactive workshop will examine how to hone our leadership skills in all three dimensions: our personal leadership skills, team leadership skills and organizational leadership skills.

Personal Leadership Skills
Many organizations get waylaid by blame, focusing on the unimportant, and failing to recognize the difference between minor incidents with no SIF potential and those incidents that need much more focus. We will focus on several competencies to enhance the most critical skills for success and explore ways to boost their EQ: communication and listening, building relationships (teamwork and collaboration), and analysis and problem solving. Participants will engage in exercises to assess their current personal leadership skills and use some tools to improve outcomes in safety and performance.

Team Leadership Skills
At some time or another, most of us have been a member of a high-performing team. It could have been sports, performing arts, or even at work. Regardless of the setting, we remember the trust, the relationships, the synergy, the collaboration and the results we achieved. But that took a while to develop. Great teams are learning organizations; over time, they increase their capacity to perform and deliver. Developing great teams requires strong leaders (from frontline team leaders to managers to senior leaders). Creating trust and realizing effective performance is a result of setting clear expectations, providing reinforcement and accountability and accurately developing systems and processes to ensure safe work practices. Participants will engage in group activities and discussions to drive engagement, practice effective auditing and risk evaluation, and run through some effective techniques to enhance psychological safety (blame versus accountability).

Organizational Leadership
Senior leaders set the tone for performance in organizations by creating a vision, empowering team performance and effectively managing change. This can be done by creating a learning organization. A learning organization is one that prioritizes continuous learning and fosters a culture that adapts to change and inspires better decision-making and long-term success. Participants will apply several methods available to enhance their leadership skills, learning actionable steps for building and sustaining a learning organization within their own organization and use some tools to more effectively manage change.

This half-day session engages participants with group activities, small group discussions and exercises to reinforce learning and leadership skills. At the end of the session, participants will take away practical tools to apply HOP principles to all levels of leadership in order to achieve transformational change for their organizations.