Pete Batrowny

A positive safety culture and a positive safety climate are very closely linked. Both are essential to improve productivity, quality, retention, employee engagement, and morale—and reduce injuries. The SafeStart Human Factors Framework allows leaders to connect individual performance and organizational performance to provide a construct to ensure consistency between technical and human systems. This session will define six safety climate success factors. Participants will be part of the discussion with two key people from SafeStart and learn how human factors in organizational systems influence individual actions and decisions, and vice versa. Participants will discover how to distinguish climate from culture—and why it matters—and they will also participate in an activity where they use human factors as a lens for assessing management system elements and discover practical leadership skills related to human factors.

It is a long journey to safety excellence and organizations need to ensure they are optimizing the use of their resources along their path. A SafeStart Human Factors Review (HFR) helps assess how well companies are considering human factors in their workplace, and it also helps to identify opportunities to move systems, programs and initiatives from reactive to proactive/predictive. This session will discuss how human factors can be integrated into systems and leveraged with individuals to guide the sustainable development of safety excellence. Pete will demonstrate how the HFR can utilize the SafeStart Human Factors Framework and Safety Climate Success Factors to form a lens to focus on improvements. Participants will take part in a safety climate survey about blame, trust and engagement. Then they will work together to place common scenarios in the appropriate learning loop of the human factors framework and discuss the importance of human factors management for individuals and in technical and people systems.