Sales Manager, SafeStart
Christien has progressed from an entry-level college graduate working as an account manager to SafeStart's Sales Manager in just 8 years. He fosters strong relationships within his team and he isn’t afraid to roll up his sleeves to not only help with sales growth but also to motivate the client managers. Christien leads by utilizing the SafeStart Human Factors Framework to understand the drivers of his multi-generational team and what could hinder their success. Formally educated in human error, transformational leadership and high-performance coaching, Christien brings energy and perspective to the conversation. Advanced negotiation and communication skills, along with the ability to adapt sales techniques to various markets, help Christien succeed in his role.
Oct 29, 1:30 PM to 2:45 PM - Buckeye AB
When it comes to generational differences in the workplace, it often boils down to more than just a difference of opinion. Misconceptions in the form of stereotypes and biases can significantly impact communication and the way people function and work together. With technology advancing and changing the way workplaces operate (and even communicate), some may ask the question: “Can you teach an old dog new tricks?” Which sparks the counter question, “Are new tricks always necessary when the old tricks are backed with proven stats that they work?”
With preconceived notions about each generation, there are bound to be misunderstandings with each side thinking their way of doing things is the right way. Human factors can impact how we react and those misunderstandings can create potential safety hazards. By understanding the nuances of each generation's approach, you can learn how to address generational differences in your workplace. Join Teena and Christien as they each take the stance of their own generation and not only provide their perception of the other generation’s point of view but also call on the participants to provide their input as well.
Presented by
Teena Blount, SafeStart
Christien Renner, SafeStart